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Every 34SP.com account comes ready with a web based tool for you to send and receive your mail - regardless of what machine you are using to connect to the Internet with. It also comes with ten mailboxes as standard.
Creating a new email address
Once you are logged in to siteadmin, as outlined in this tutorial, select the mail option. You will be taken to the email control panel.
Firstly you need to choose a new mailname. The mailname you choose will become part of the email address you are about to create. For example:
If your domain is called mydomain.com and you create the mailname me, you will end up with the new email address me@mydomain.com.
You need to click Add New Mail Name. Next you need to enter your chosen name in the box marked "Mail name". You also need to check the mailbox option, so the system knows you want this mail name to be used as an email address. You then need to enter a suitable password for your new email address and enter it again in the next field to confirm.
Once you have done all this select OK from the bottom of the screen. Your mailname will be set up as a new POP3 email address. You can then retrieve this via a POP3 client such as Microsoft Outlook Express / Outlook / Pegasus Mail etc. or online via your Webmail account with us.
For further assistance, please refer to this flash based tutorial
For Plesk 7 see -> http://support.34sp.com/index.php?a=22
For Plesk 8 see -> http://support.34sp.com/index.php?a=158
You will be taken to the mailname control, where any changes can be made.
Creating a new email fowarder
Follow the procedure above, but deselect the "Mailbox" option. Once you are in the mailname control area. Click the Redirect button and enter the address you wish the forwarder to redirect to in the box, then click OK.
For further assistance, please refer to this flash based tutorial
For Plesk 7 see -> http://support.34sp.com/index.php?a=26
For Plesk 8 see -> http://support.34sp.com/index.php?a=159
Removing a catchall email address
Although a catch all email address will allow emails that are sent to invalid email addresses to be delivered, it will also mean that you will receive a lot more spam than if it is disabled. We strongly recommend the use of 'mail reject' over the catchall or bounce option for your mailboxes. This feature will reject any email (to a domain in your control) that does not have a specified mailbox.
This option helps to lower server mail queues, and stop you from receiving unwanted emails.
If you do find that you do receive email to an address that is constantly mis-typed, then we would suggest creating an alias so that the incorrectly typed address would be delivered correctly.
To disable the catch all for your domain, once logged in to siteadmin, you need to click your domain, click the Mail, then click the preferences option.
You should then select the reject option. Once you have done this, select OK from the bottom of the screen and the catch all will be disabled.
For further assistance, please refer to this flash based tutorial
For Plesk 7 see -> http://support.34sp.com/index.php?a=23
For Plesk 8 see -> http://support.34sp.com/index.php?a=161
Creating an email alias
An email alias is a way to 'map' another or several name(s) to the current email address.
To add an alias to a mail account, you need to click the Mail option after clicking your domain once logged into the control panel.
You then need to click the email address, and you should see a screen similar to this
Click Add New Mail Alias
 Add a mail alias
Enter the alias in the Mail alias name field, and press OK.
For further assistance, please refer to this flash based tutorial
For Plesk 7 see -> http://support.34sp.com/index.php?a=27
For Plesk 8 see -> http://support.34sp.com/index.php?a=162
Creating an autoresponder
To create an autoresponder, you need to click the Mail option after clicking your domain once logged into the control panel.
You then need to click the email address, and you should see a screen similar to this
Click Autoresponder
Click the Enable button.
Click the Add New Autoresponder button.
The Autoresponder name field should be a unique name for each autoresponder you create. The Re: simply makes the subject of the responder to be "Re: ".
The Reply with text field is where you can add whatever text you'd like the responder to reply with.
The Reply to the unique e-mail address not more than field, should ideally be left at the default value of 10 (or set to another low number), and the Store up to field should be ideally be left at 100, this is to ensure that an 'autoresponder war' does not occur. (If the address you are replying to also has an autoresponder, the first setting will only reply up to 10 times each day to each unique email address).
For further assistance, please refer to this flash based tutorial
For Plesk 7 see -> http://support.34sp.com/index.php?a=25
For Plesk 8 see -> http://support.34sp.com/index.php?a=160
Changing your mailbox password
To change your mailbox password, you need to click the Mail option after clicking your domain once logged into the control panel.
You then need to click the email address, and you should see a screen similar to this
Click Preferences
Enter the password in the New password and Confirm password fields, and press OK
Webmail
To access your Webmail account you simply need to visit the following address:
webmail.yourdomainname.ext
(Please replace .ext with .com /.co.uk /.net etc)
For example:
webmail.example.com
Visiting this address will open up the Webmail system where you can log in with any email address and password you have set up within siteadmin.
For further assistance, please refer to this flash based tutorial
For Plesk 7 see -> http://support.34sp.com/index.php?a=28
For Plesk 8 see -> http://support.34sp.com/index.php?a=171
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