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If you are receiving emails or bounces for mail you did not send it is likely due to spam email.
Most spam email is delivered using a ‘spoofed’ reply address. This means that spam is typically sent using an active domain name in the reply address. The domain name used may be yours; being linked to the delibery of spam is a cleaarly undesirable situation and your domain may lose credibility with certain mail providers as a result.
SPF (Sender Policy Framework) is a tool can help to reduce this nuisance, for further details please refer to this site http://www.openspf.org/. We add a simple DNS record to your account as follows:
“v=spf1 a mx a:smtp.34sp.com -all”
This DNS record specifies the valid mailservers for your domain name. Receiving mail servers are thus able to verify whether the authentic mail server for your domain was used to send the email or not. Using this technique spam email delivered using spoofed reply addresses can be identified by SPF compatible mail servers.
If you would like SPF enabling on your account simply send us an email request to our help email. Please note that with SPF enabled you must use your 34SP.com mail service to send email (using either our SMTP service or webmail) for your domain.
Please note that all DNS changes will take between 24-72 hours to take effect.
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